Syntellect Leverages Experience to Drive Growth in the Credit Union Market

PHOENIX--(www.allCUnews.com)--Syntellect Inc., a leading provider of Customer Interaction Management solutions, has recently expanded further into the Credit Union market with more than twenty new customers including Anheuser-Busch Employees' Credit Union, America First Credit Union, White Sands Federal Credit Union, and Metropolitan Credit Union.

Syntellect’s cost-effective customer service solutions deliver the personalized service that credit unions strive to provide their members. Utilizing Syntellect’s Customer Interaction Management platform, Credit Unions can deliver the same services offered by larger banks such as detailed account information, loan inquiries and payments, transfers, banking and investment information, merchant check verification, customer surveys and much more.

J.R. Sloan, Vice President of Product Management and Marketing, points out, “We have been providing solutions to the credit union industry for twenty years and we have a dedicated team of specialists that focus specifically on their needs. We work with core systems providers like Fidelity Information Services, Fiserv and others to provide solutions that are flexible, modular, feature-rich, and scalable - reducing the time to market for new solutions and lowering overall maintenance costs.”

Syntellect’s Credit Union solutions leverage the rich Syntellect Customer Interaction Management platform to take advantage of add-ons like Advanced Speech Recognition, multi-channel communications, ACD functionality, Screen Pop (CTI), CRM integration, call recording and many other features. Banks and Credit Unions interested in obtaining more information about our solutions or companies interested in becoming a core systems partner, please contact Syntellect at 800-788-9733 say “Information.”

About Syntellect

At Syntellect we help our customers create, maintain and continuously improve superlative end-to-end service for their customers - personalized service that values their preferences from the way they contact a business, to the level of help desired. Our success is measured by our ability to implement and continuously support solutions for our customers. With more than twenty years of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the high-technology, financial services, help desk, utilities, government, and consumer products industries.

Syntellect is headquartered in Phoenix, Arizona and has additional offices in North America, United Kingdom and India.

Visit Syntellect at www.syntellect.com.

Contacts
Syntellect
J.R. Sloan, 602-789-2784
jrsloan@syntellect.com